Benchmark Brands through its FootSmart catalog & FootSmart.com were looking for ways to better forecast their inventory. They chose Forecast*21 and said, “We are thrilled with the efficient and accurate forecasts being done in Forecast*21 by our purchasing teams and the end result in improved availability, backorders, and inventory turnover.” —Alice Miller, Director of Planning and Purchasing
Soft Surroundings a multichannel women's and home furnishing retailer outgrew their inventory management system and was looking for something more comprehensive. “We decided to invest in our future by purchasing a system to aid us in forecasting—thereby decreasing our backorders, minimizing our cancels and stock-outs, and financially planning our inventory to hit when we needed it. We decided on Direct Tech’s Forecast*21 to supply the results we were seeking.” —Laura Barrett, Vice President Inventory Management.
"Forecast*21 is enabling our Merchandise Group to take a quantum leap in the efficiency of our operations. By more efficent operations our profitability has improved and we can maximize the return on our inventory investment."
“We chose Direct Tech’s Forecast*21 and Merchandise Assortment Planning System to help us continue to deliver superior customer service, while balancing the financial needs of the business.” --Deb Delmage, Director of Merchandising, Gardener’s Supply Company (From Growing profitability and performance. - How Gardener’s Supply Company is improving inventory and merchandising performance with Direct Tech. – A Direct Tech Case Study)
"Plow & Hearth was able to raise final fill rates by 4% during the first year using Direct Tech's Forecast*21 system. This equates to a $400,000 dollar savings. Backorders decreased the first year and we are now able to manage and keep backorders at a minimum with the use of the Forecast*21 system, predominately through the effective use of Master Scheduling."
PetEdge provides pet care products to professional groomers and individual customers through catalog, Internet, and outbound sales channels. Its large number of SKUs and the demand forecasting challenges arising from multiple sales channels created a need for better demand planning and inventory purchasing tools. PetEdge implemented Forecast*21, Master Scheduling, and Suggested Purchase Order to improve order fulfillment and inventory turnover for their multi-channel retail business. Over a 12 month period, their order fulfillment rate improved by more than 3 percentage points, while on hand inventory levels declined by 33%.
Appleseed’s is a multichannel apparel retailer, selling through catalogs, the Internet, and retail stores. Appleseed’s adopted Direct Tech’s AllChannel Suite to meet their demand planning, inventory optimization, and merchandise planning and analysis needs. Appleseed’s implemented Forecast*21, Master Scheduling, Merchandise Assortment Planning, and Page Analysis. In addition to improvements in sales, profits, and inventory metrics, Appleseed’s was also able to reduce the buying staff through efficiencies gained with the AllChannel Suite.
"…the Direct Tech consultant has clearly 'been there and done that.' I would highly recommend an engagement with Direct Tech.”
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